Slide 15 of 16
Student Loan Ombudsman
- If a borrower disputes the terms of his/her Federal Perkins Loan or the manner in which our office has serviced the loan and LSU is unable to resolve the dispute, the borrower may seek the assistance of the U.S. Department of Education's Student Loan Ombudsman
- U.S. Department of Education's Student Loan Ombudsman contact information:
- Toll Free Telephone: 1-877-557-2575
- Fax: 606-396-4821
- Internet:
https://studentaid.ed.gov/sa/repay-loans/disputes or
https://studentaid.ed.gov/sa/repay-loans/disputes/prepare - Mail:
U.S. Department of Education
FSA Ombudsman Group
P.O. Box 1843
Monticello, KY 42633
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rev. 05/19/2017